Terms and Conditions for Harmonious Wellbeing
These terms and conditions govern the services provided by Harmonious Wellbeing, including yoga and breathwork classes, retreats, and wellness offerings such as massages. By booking or attending any of our events or services, you agree to these terms.
1. General Terms of Service 1.1 Booking: By booking a service or retreat with Harmonious Wellbeing, you agree to the terms set out in this document.
1.2 Services: We provide wellness services, including yoga classes, breathwork sessions, massages, and immersive retreats. These services are designed to support your physical and mental well-being.
1.3 Payment: All payments must be made in advance unless otherwise specified. We accept payments via bank transfer, credit card, or other agreed-upon methods.
2. Yoga, Breathwork, and Wellness Classes
2.1 Booking & Cancellations for Classes: All yoga and breathwork sessions must be booked in advance through the Harmonious Wellbeing booking system.
2.2 No Refunds: Once booked and paid for, there are no refunds for missed or canceled sessions unless you provide a valid reason (e.g., medical emergency).
2.3 Health Disclosure: You must notify us of any health concerns, injuries, or limitations prior to attending any yoga or breathwork session. This includes physical injuries, heart conditions, breathing issues, or any other health-related concern that may affect your participation.
2.4 Participation: By participating in our yoga and breathwork sessions, you confirm that you are physically and mentally capable of performing the activities involved.
2.5 Modifications: If necessary, our instructors will modify poses or breathwork exercises to accommodate your needs. However, it remains your responsibility to listen to your body and refrain from pushing yourself beyond your limits.
2.6 Behavior: We expect all participants to treat each other with respect. Any disruptive or inappropriate behavior will result in removal from the class without a refund.
3. Massages and Other Wellness Treatments
3.1 Booking: Massages and wellness treatments must be booked in advance, with full payment due at the time of booking.
3.2 Cancellations & No Shows: Any cancellations or changes to your massage or wellness treatment booking must be made at least 24 hours in advance. Failure to do so will result in the full charge being retained.
3.3 Health Disclosure for Massages: Prior to receiving any massage, you must disclose any medical conditions or areas of discomfort, including but not limited to injuries, allergies, and pregnancy.
3.4 Personal Responsibility: While we ensure that all therapists are fully qualified, it is your responsibility to inform the therapist of any conditions that may affect your treatment. If you experience any discomfort or pain during your massage, you must inform the therapist immediately.
4. Retreats and Group Experiences
4.1 Booking & Payment: A non-refundable deposit of £300 is required to secure your place on any retreat. The remaining balance is due 30 days before the start date of the retreat.
4.2 No Refunds: As part of our policy, no refunds are provided for cancellations. This includes cancellations due to personal reasons, illness, or any unforeseen circumstances.
4.3 Retreat Activities: Retreats typically include a combination of guided outdoor activities (e.g., hikes), yoga sessions, breathwork, meditation, mindfulness exercises, and relaxation. All activities are designed to support your well-being, but participation in any of the activities is optional.
4.4 Physical Fitness & Health: Participants must ensure they are physically capable of handling the activities included in the retreat, such as hiking, yoga, and breathwork exercises. Any health conditions or limitations must be disclosed upon booking.
4.5 Accommodation: Rooms are provided based on availability and preferences, and accommodation details are confirmed upon booking. You are expected to respect the accommodation and shared spaces. Any damages to property will be your responsibility and will incur additional charges.
4.6 Behavioral Expectations: Retreats are intended to be peaceful and supportive environments. Any disruptive behavior, including excessive intoxication, inappropriate language, or harassment of fellow participants, will result in immediate removal from the retreat without refund.
4.7 Cancellation by Harmonious Wellbeing: In the event of the organizer needing to cancel or reschedule a retreat due to unforeseen circumstances (e.g., weather, government restrictions, etc.), you will be informed promptly and given a choice of full refund or rescheduling.
4.8 Travel Arrangements: You are responsible for your own travel arrangements to and from the retreat location. We will provide details of the retreat’s location, start, and end times, but we are not liable for travel delays or disruptions.
5. Liability & Insurance
5.1 Waiver of Liability: By participating in any of our services, including yoga classes, breathwork sessions, wellness treatments, and retreats, you agree to take full responsibility for your participation and any risks involved. You acknowledge that all activities are undertaken at your own risk.
5.2 Insurance: We recommend that you secure personal insurance that covers trip cancellations, personal accidents, illness, and any unforeseen circumstances.
5.3 Indemnity: You agree to indemnify and hold harmless Harmonious Wellbeing and its staff, instructors, and facilitators against any claims, damages, or liabilities resulting from your participation in any services or activities provided.
6. Force Majeure
6.1 Force Majeure: We will not be held responsible for any delays, changes, or cancellations caused by factors beyond our control, such as natural disasters, pandemics, government restrictions, transportation strikes, or weather events. In such cases, the retreat may be rescheduled, and participants will be notified promptly.
7. Media & Photography
7.1 Media Usage: By attending any of our events or services, you agree to allow us to capture photos, video, and audio of your participation. These materials may be used for promotional purposes on our website, social media, or marketing materials.
7.2 If you prefer not to be included in any media, you must inform us prior to the event in writing.
8. Privacy Policy
8.1 Data Protection: Harmonious Wellbeing values your privacy and will only use your personal data to process bookings, payments, and communicate with you regarding your services. We will not share your personal details with third parties without your consent unless required by law.
8.2 Data Security: We take reasonable precautions to protect your data, but we are not liable for breaches in security beyond our control.
9. Modifications & Amendments
9.1 Changes to Terms: Harmonious Wellbeing reserves the right to modify these terms and conditions at any time. All participants will be notified of any significant changes.
9.2 Schedule Changes: We also reserve the right to amend the schedule of retreats, classes, or wellness services due to unforeseen circumstances (e.g., weather, instructor availability). Participants will be informed promptly of any changes.
10. Acceptance of Terms
By booking a service or retreat with Harmonious Wellbeing, you confirm that you have read, understood, and agreed to the terms and conditions outlined above.